Privacy Policy
At Botify, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our AI-driven customer service and chatbot solutions.
Information We Collect
We collect information that you provide directly to us, such as:
- Contact information (name, email, phone number)
- Company details
- Chat logs and interaction data
- Feedback and survey responses
How We Use Your Information
We use the collected information to:
- Provide and improve our AI customer service solutions
- Personalize your experience with our chatbots
- Analyze and optimize our automated support systems
- Send you important updates about our services
- Invite you to relevant events like the AI-Driven Customer Service & Chatbot Expo 2025
Data Protection
We implement robust security measures to protect your data, including:
- End-to-end encryption for all communications
- Regular security audits of our AI platforms
- Strict access controls for employee data handling
- Compliance with GDPR and other relevant data protection regulations
Your Rights
You have the right to:
- Access your personal data
- Correct inaccuracies in your information
- Request deletion of your data
- Opt-out of marketing communications
Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please contact us at:
Botify155 Bishopsgate, London, EC2M 3YD
Email: [email protected]
Phone: +44 20 7524 3900
By using Botify's services, you agree to the terms outlined in this Privacy Policy. We may update this policy periodically, and we encourage you to review it regularly.